504-588-2000
4423 LaSalle St.
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All you have to do is look at how long our clients stay with us, and you’ll come to the conclusion that – We love our clients and they love us. With an average client tenure of 10+ years, we can confidently say that the longevity of our relationships is the strongest indicator of our commitment to our clients’ success.

Our Philosophy

Our approach to managed IT services is built on three pillars that lay the groundwork for everything we do.

People First

We want our customers and our employees to have a great experience in every interaction.

A Step Ahead

We’re forward-thinking people, committed to using technology to both prevent and solve problems.

Specialized Teams

IT is complex and evolving all the time, so we have people dedicated to each area of IT expertise.

Our Founding Story

Poco Sloss founded our company in 1980 as a ComputerLand franchise. He had grown the business to 20 locations and over 100 employees when in 2000 he transitioned to a managed IT services model. Since that time, the company has evolved as technology changed.

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What’s a im体育官网?

Wondering about the im体育官网 name? im体育官网 is a term used for a ram that leads a flock of sheep. The term later came to refer to someone who is a leader or trend-setter. We identify with this because the cutting edge of technology is where we like to be. And we’re not just leading our clients in the best use of technology, we’re leaders in our industry.

Our Team

We strive to be a place where talented professionals want to work. Our average employee tenure is 7+ years and is an indication that the environment we cultivate provides people with what they need to thrive and balance their professional and personal lives. Being a preferred workplace enables us to attract, hire, and retain the best people and that’s what enables us to provide the best service to our clients.

We’ve been recognized as a Top Workplace by the Times Picayune each year since 2019. You can read what our employees say about working here.

At im体育官网, we value diversity, equity, and inclusion, and are committed to fostering a culture where all team members feel valued and respected. We embrace the unique perspectives and backgrounds of our employees, fostering innovation and better decision-making. We provide equal opportunities without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. Our goal is to create an inclusive environment where everyone can thrive and contribute their best work, building a stronger and more successful im体育官网.

Our Core Values

We do everything the right way

We work well together

We go the extra mile

We thrive in a dynamic, challenging environment

We love to learn

We find the right balance

What’s it like to work with im体育官网?

When you’re a im体育官网 Managed IT client, you have a local team of 60+ people acting as all or part of your IT and cybersecurity departments.

Some people on this team will become very familiar to you, and there are some who you’ll never meet. Whether they’re face-to-face, a voice on the phone, or behind the scenes, we’d like you to introduce you to the teams that work together to deliver a great technology experience.

Account Management Team

Account Management Team

Your account manager is your go-to person for questions and general communication. They take care of non-technical matters like ordering new hardware and managing your warranties and software licenses.
Strategy Team

Strategy Team

Your Chief Information Officer and Chief Information Security Officer meet with to learn about your business and guide you in the creation of IT and security strategies that meet your business and risk management needs.
Service Team

Service Team

The friendly voices that greet you when you call support belong to the people on the Service Team. They are fast at fixing problems from easy to difficult and may on occasion come to your location if that’s what’s needed to solve your problem.
PC Deployment Team

PC Deployment Team

Your PC Deployment Team receives, configures, and installs any new hardware that you order. They standardize hardware setup and at the same time customize each machine to make sure that new hires and existing employees have the programs they need.
Systems Team

Systems Team

The Systems Team are the people working in the background, monitoring and managing your IT systems. They make sure that backups are working, that your software is getting updated and patched, and that policies that control access to information are working. They respond to alerts and work with the Strategy Team to identify opportunities for IT improvement.
Cybersecurity Team

Cybersecurity Team

The duties of the Cybersecurity Team overlap somewhat with the Systems Team but their main focus is to setup, maintain and monitor security tools. They will respond and remediate any alerts, investigate intruder incidents and collaborate with the Strategy Team on security improvements. Part of the job of security engineers and analysts is to stay informed about the latest cybersecurity tools, trends, and threats.
Project Team

Project Team

The Project Team plans, quotes, and delivers IT improvement projects that are part of each client’s IT or security strategy. The team includes engineers with different specialties, along with a Project Manager who facilitates communication and keeps track of project status. Projects are delivered on time and with a fixed fee.
Innovation Team

Innovation Team

The job of the Innovation Team is to find creative ways for clients to leverage technology. This diverse team is always thinking proactively about how clients can better use the technology they already have and craft new solutions when out-of-the-box technology don’t go far enough.
Digital Transformation Team

Digital Transformation Team

The Digital Transformation Team builds custom software and low-code automations to improve and streamline processes and simplify workflows. They collaborate with the Innovation and Strategy Teams to meet client goals and solve problems that they didn’t even know they had.
Administration

Administration

We’re running a business just like you are, so we have all the functions that you’d expect such as finance, HR, and marketing.